By downloading, registering, or using the CDA Mobile App (“App”), you agree to comply with these Terms and Conditions. If you do not agree, please discontinue use.
The App provides citizens with access to CDA services including:
Users must register with accurate details (CNIC, phone number, email). You are responsible for safeguarding your login credentials. Misuse, fraudulent activities, or unauthorized access may result in suspension or account termination.
All payments are subject to bank, wallet, or card authorization. CDA is not responsible for failures caused by third-party providers. Users must maintain sufficient balance in their CDA wallet before starting a ride. Fare is deducted automatically via QR validation.
Transactions are non-refundable except in cases of system error. For double deductions, users may file a dispute through the App or CDA helpline. CDA will verify and process refunds where applicable.
User data will be collected and processed in accordance with applicable laws. CDA will use encryption and security measures but shall not be liable for breaches beyond its control. Personal information will not be sold to unauthorized third parties.
The App and EV Bus services may experience temporary downtime for maintenance or technical issues. CDA does not guarantee uninterrupted availability but will minimize disruptions.
All designs, content, and logos are the property of CDA. Unauthorized use or reproduction is prohibited.
CDA shall not be liable for damages including failed transactions, technical errors, or missed rides. Users are advised to ensure network and balance availability before use.
CDA reserves the right to update or amend these Terms at any time. Continued use of the App will be deemed acceptance of updated Terms.
CDA reserves the right to change, update, or discontinue any service, fare, or procedure without prior notice. Users are encouraged to regularly check the App/Website for updated Terms & Conditions.
While CDA endeavors to keep information accurate and up-to-date, it does not guarantee that all data, fares, schedules, or announcements are error-free. CDA is not responsible for any loss caused by reliance on inaccurate or outdated information.
The App/Website may contain links to third-party services (banks, Easypaisa, JazzCash, payment gateways). CDA is not responsible for the content, accuracy, or practices of third-party providers.
Users shall not use the App/Website for unlawful purposes, attempts to hack, reverse engineer, or misuse CDA services. Any such misuse may result in account suspension, legal action, or penalties.
Use of CDA’s App/Website is subject to applicable federal and local laws. Any dispute arising will be dealt under the jurisdiction of Islamabad courts.